Frequently Asked Questions

Everything you need to know about shopping with Ramam

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.

What is the Ramam return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.

How can I track my order status?

Once your order ships, you will receive an email with a unique tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.

Do you offer international shipping?

Currently, Ramam ships to domestic addresses only. We are working on expanding our logistics to support international customers in the near future.

Are the products on your site authentic?

Yes, we source all our products directly from authorized distributors and manufacturers to ensure that every item you purchase from Ramam is 100% authentic.